Terms and Conditions
For Grill Concepts eGift Card distributed by CashStar
- General Terms
Grill Concepts eGift Cards are marketed and distributed by CashStar, Inc., a Delaware corporation ("CashStar"). CashStar is responsible for the collection and processing of purchases of eGift Cards and providing customer assistance to purchasers and recipients of eGift Cards. By purchasing a Grill Concepts eGift Card you agree to these CashStar ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. Grill Concepts eGift Cards are issued by Grill Concepts. By visiting https://grillconcepts.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). Please refer to www.grillconcepts.com for additional Terms and Conditions.
- eGift Cards
Grill Concepts eGift Cards are redeemable for food and beverages at Daily Grill and The Grill on the Alley (excluding LAX location).
Grill Concepts eGift Cards are available for purchase here.
No fees of any kind will be imposed on purchasers or recipients of eGift Cards.
Grill Concepts eGift Cards are available in amounts up to $500 and will be emailed to the designated recipient within 24 hours of purchase or on the date the purchaser specifies provided all deliver information and requirements have been met. Please see below for information about Delivery Information and Requirements.
Grill Concepts eGift Cards can be redeemed at Daily Grill and The Grill on the Alley (excluding LAX location). Grill Concepts eGift Cards may be applied toward the purchase of any food and beverage items at Daily Grill and The Grill on the Alley; the value of the eGift Card is applied to the total purchase.
Grill Concepts eGift Cards are not refundable and cannot be redeemed for cash in any state, except where required by that state’s law.
You may not return or cancel your Grill Concepts eGift Card after it is received. Purchasers who wish to cancel an eGift Card purchase order prior to its delivery to a recipient should contact Customer Support prior to the delivery date selected during the purchase process.
- Lost or Stolen Gift Cards
If you suspect that someone has copied or stolen your eGift Card, contact Customer Support immediately. eGift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. eGift Cards have cash value and should be safeguarded accordingly.
You may not use an eGift Card to purchase other eGift Cards.
eGift Cards cannot be reloaded, resold, or transferred for value. Void if reloaded, resold, or transferred for value. Unused eGift Cards may not be transferred.
- Our Policies
- Risk of Loss
Ownership and risk of loss of eGift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost, destroyed or stolen Gift Cards in any state, unless required by that state’s laws. If you have any questions, please see the FAQs.
- Grill Concepts eGift Card Customer Service
If you need assistance with any aspect of your purchase, ownership, or use of your eGift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Payment Methods
Grill Concepts eGift Cards may be paid for with a valid VISA, MasterCard, Discover, American Express, or with PayPal.
- Delivery Information and Requirements for eGift Card Purchasers
All orders of eGift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your eGift Card order may be delayed until it can be corrected.
If the date on which you want an eGift Card delivered has passed and you have not received confirmation that the eGift Card was sent, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
We are not responsible for eGift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her eGift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
- Reasons for Failed Delivery
If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder
- Recipient's firewall blocked the email
- Email inbox is over size limit
- Invalid email address
If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Personalized Messaging
If you wish to add a personal message to an eGift Card, simply type your message in the Message field on the Gift Card preview.
Personal messages are limited in length to the space provided on the eGift Card.
There is no additional charge to include a personalized message.
We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
- Uploaded Images
You may upload your own image for display on an eGift Card.
There is no additional charge to include your own image.
We reserve the right to replace inappropriate, offensive, or otherwise objectionable images.
We reserve the right to replace images that infringe upon trademark or copyright law.
The following image will appear as a replacement image:
- Limitation of Liability
CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN EGIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
- Dispute Resolution by Binding Arbitration
The purchaser and/or user of the eGift Card agree that if a dispute, claim or controversy of any kind arises out of, concerns or relates to the eGift Card, you agree to resolve those disputes exclusively and finally through binding arbitration in Los Angeles County, California.
YOU SHOULD REVIEW THIS PROVISION CAREFULLY. THIS ARBITRATION PROVISION LIMITS YOUR AND YOUR ABILITY TO LITIGATE CLAIMS IN COURT AND YOU AGREE TO WAIVE YOUR RIGHTS TO A JURY TRIAL. ANY ARBITRATION UNDER THIS PROVISION SHALL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. YOU WILL NOT HAVE THE RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR AS A MEMBER OF ANY CLASS OF CLAIMANTS FOR ANY CLAIM SUBJECT TO ARBITRATION. A CLAIM BY, OR ON BEHALF OF, OTHER PERSONS WILL NOT BE CONSIDERED IN, JOINED WITH, OR CONSOLIDATED WITH, THE ARBITRATION PROCEEDINGS BETWEEN YOU AND US. ANY DISPUTE REGARDING THE PROHIBITIONS IN THE PRIOR SENTENCE SHALL BE RESOLVED BY THE ARBITRATOR IN ACCORDANCE WITH THIS AGREEMENT.
Grill Concepts eGift Card, powered by CashStar.